Step 1 - Send me an email via rainbowsorbet@hotmail.com of the item(s) that you want to purchase.
Step 2 - I will confirm with you whether all the items you order are available (Fully on first pay first serve basis) & the total amount payable (inclusive of postage)
Step 3 - You can make your payment through POSB, saving account __________.
Step 4 - Once you made the payment, kindly send me an email with the following format:
1) Name:
2) Amount paid:
3) Normal or Registered mail (+$2.40, Highly recommended):
4) Mailing Address:
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NOTE: No changing of order once I've posted out your order. RainbowSorbET will not be liable for any lost mail.
Step 2 - I will confirm with you whether all the items you order are available (Fully on first pay first serve basis) & the total amount payable (inclusive of postage)
Step 3 - You can make your payment through POSB, saving account __________.
Step 4 - Once you made the payment, kindly send me an email with the following format:
1) Name:
2) Amount paid:
3) Normal or Registered mail (+$2.40, Highly recommended):
4) Mailing Address:
a
NOTE: No changing of order once I've posted out your order. RainbowSorbET will not be liable for any lost mail.
Q2. When will my confirmed order be mailed?
Once I have received the payment, I will send your item(s) out & a notification email will be sent to you.
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Q3. I would like to self-collect and pay cash, can that be arranged?
Yes, that can be arranged (Kindly informed me at least 2 days before hand).
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You may collect your item(s) at Tampines Avenue 8, Blk 880 or Temasek Polytechnic Engineering School, West Gate bus stop (nearest to Tropic Condo).
Alternative venues: Tampines or Tanah Merah MRT Station. (Subject to availability)
Collection times: Pre-arranged time via rainbowsorbet@hotmail.com.
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For self-collection, you can also pay via bank transfer.
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Q4. When will my items be send out.
For Normal mail/non bulky items, they will be sent out within 3 days upon payment verification.
Registered mail/Bulky Items, they will be sent out within 1 days upon payment verification.
[a notification email will be sent to you, once I had sent out your item(s).]
Q5. How how does it take for me to receive?
Ready Stocks - Take around 4 to 5 days after item(s) have been sent out
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Pre-Order Stocks - Take about 2 to 3 weeks to arrive @ RainbowSorbET (payment have to be made b4 hand)
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Note: Delivery may take a longer period of time esp. during festive season.
Q6. Can I do a refund/exchange if the items are not up to my expectations?
Sorry, but item(s) bought are not allowed to be refund or exchange. Hope you can understand.
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Q7. Can item(s) be reserved?
Sorry, but all items in the store cannot be reserved. Fully on first pay first serve basis.
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Q8. How do I get in touch with RainbowSorbET?
If you have any queries or will like to give any comment(s), you can drop an email via rainbowsorbet@hotmail.com. ^-^
Q9. Postage fees for local
